As event organisers use our online box office service for more of
their events, the likelihood of returning customers making bookings and
inadvertently creating a new (and duplicate) customer record on their
account is increased.
To help you keep your account
in order, we've introduced a new feature which scours the database for
any duplicate customer records on your account and combines them in to a
single entry.
The deduplication feature can be found in
your TicketSource account under the "Customer | Deduplicate customer
database" menu option.