Additional ticket delivery options

Over the past few years the e-ticket has become the industry standard for customers booking their tickets online. They've proved a hugely successful and reliable means of issuing tickets for events.

But e-tickets are not always convenient for those customers who might not have immediate access to a printer to print their tickets.

From 1st February, we'll be introducing an additional delivery option for customers to receive their tickets by standard post. The new option will be available for online bookings made up to 72 hours before the event. In addition to those customers without a readily available printer, the thermal tickets are also a perfect choice for customers wanting to pass them on as a gift to friends or family. The standard post delivery option will cost an additional £1.50 per transaction.

We'll also be improving our existing delivery option of the mobile ticket by dual sending the ticket as an MMS picture message with a confirmation barcode and SMS text message to the customer's mobile phone to ensure its safe delivery. The updated mobile ticket delivery option will cost £0.50 per booking.

As always, you'll be able to retain full control over which delivery options are available to your customers via your TicketSource account. You'll be able to specify your ticket delivery option preferences by selecting the 'Event Settings | General Event Settings" menu option.